March 14, 2013

It's All in Your At-ti-tude

I am all about customer service.  Maybe it's because my first job, which was part time during High School, was a customer service person at Mark's Work Wearhouse.  I loved that job.  Yes, I got discounts on their clothes and work boots, but who's kidding who?  Mark's didn't have any fashions for teens!  Their main focus was the working men and ladies in the construction world.  So be it.

Anyway, I remember helping these customers out for at least an hour, and when they were finally heading up to the cash, one fellow asked me if I was on commission.  No. Why?  Well, because you were so helpful and friendly.  Great compliment.  Thanks!  I was helpful and friendly because that was my job, and you know, my personality.  That's probably why I blog about shopping at Walmart or where ever and talking to other shoppers.  Always smiling.  I almost always get a smile back.  That's the real pay back.

Adventure Mommy and co. recently returned from a family vacation in Cuba.  It was soooooo much fun.  We travelled with another family who we totally love hanging around with and it made all the difference.  Tom, Anna and co. are so much fun, I contemplated the idea of hiring them out to other travelling families. Just think of the possibilities!!

Just prior to leaving on this fabulous trip, we received a call from the park manager up at our trailer.  I knew this wasn't a social call.  Sure enough, a very large tree had fallen on our trailer.  Yikes!  My trailer!!  Grant did his best to cover up the hole the tree made, but it's kind of difficult when the tree is still lodged in the trailer...A quick email to notify our insurance company and we were off on our trip.

We went up to check out the damages when we returned.  Pretty extensive - 3 holes in, stress fractures in the ceiling structure, water in the the trailer... But you know what?  So far we've encountered helpful, friendly people at our insurance company and we're hoping for the best resolution.  Grant gave us a lead on a repair company that does great work.

So that's really what this blog is about.  Thanking people when they go above and beyond - even if it is their job.  A thank you goes a long way.

Thanks for reading!

Keep smiling!

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